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Bring It Back : Our new-look recycling scheme for 2021

‘Towards conscious consumption and a genuine harmony between commerce and natural resources’ - The Lusher Than We Found It team

 

Want to skip straight to the what, when and how to take part in the scheme? Click here.

 

The decision to develop this scheme came, in part, from customer and staff feedback we received in 2020. It was clear that having more options when it comes to recycling incentives was a firm favourite among our community, and so that’s what we are doing! We are working hard towards our vision to offer people the ultimate waste-free shopping experience; we continue to invent revolutionary naked products, develop unique packaging materials, work on reusable plastic packaging items as well as looking into refilling options for the future. 

But when it comes to this new scheme for recycling, here’s how it went... 

A while ago, when we learnt that even with all the domestic recycling programmes across many countries, only around 9-12% of plastics are recycled. This got under our skin. 

At Lush the majority of plastic packaging we use is from recycled and recyclable plastic and our black pot returns scheme has been in place since 2008. When we consider the incredibly low global average of plastics recycling, our packaging return rate (approx 13% for Australia and New Zealand combined) seems relatively positive. But we know both of these percentages are far too low. 

Plastic can be a great material when used and reused responsibly; it is flexible, easy to clean, light, long-lasting and cheap. But the fact that around 90% of plastic items being created are still made from virgin plastic is simply astonishing! Plastic itself is not the problem, rather it’s our continued production of new plastics (relying on fossil fuel extraction), overuse in application and irresponsible discarding of our polymer friends that is causing catastrophic pollution to our planet.

We also know that current recycling sorting facilities often can't ‘read’ black plastic. Meaning it ends up heading for incineration or landfill, even when it is perfectly recyclable.  We tested different colours and additives for our packaging, but when we looked into the recycling industry deeper, we saw that a large portion of our recycling could end up in countries with poor waste management practices no matter how we changed the plastic material during the production process. 
 

Why black plastic?
By choosing black recycled plastic we are able to use 100% post-consumer recycled feedstock very easily. This is because we do not have to be too choosy over the colours of the feedstock we use and can incorporate many different sources of recycled PP plastic into the Lush pot mix.

We’ve realised that the most responsible thing we can do is to get as much of our plastic packaging as possible into a loop we can control.

So the outcome of our research was simple... We’re going to own it! 

By moving towards a deposit-style scheme, whereby Lush customers purchase their products, knowing that they are ‘renting’ the packaging and can simply return it when they are finished, we keep the responsibility of waste-reduction and resource recycling as our responsibility. All we need our customers to do is simply return their empties to us in one of our Australian and New Zealand stores - we’ll take care of the rest.

This project is a big step in our mission to leave the world Lusher than we found it.

What exactly is the new scheme?
Throughout 2021 we will be throwing our scheme wide open and inviting our customers in Australia and New Zealand to return their Lush plastic packaging back to our shops for recycling. Not only that but our packaged product fans can claim $1.00 towards their Lush shopping per qualifying item they bring back! This ‘deposit’ return will be added towards their total purchase at the till-point on the same day.

For those who simply just love the current scheme of getting that Free Fresh Face Mask in exchange for 5 pots, never fear - we will still be offering this!

The great news is that not only will our black & clear PP pots continue to count in the 5 for a fresh mask scheme but the range of other full-sized Lush plastic packaging items will now qualify. Meaning that if it counts in the new scheme, it also counts in the continued fresh mask scheme. 
 

For the in-depth lowdown on what packaging items qualify for the scheme and further Terms & Conditions, head here.

 

Comments (10)
10 Comments

alanykl13_2147559

about 1 month ago

How about Toothy Tabs bottles and Body Spray bottles? Thanks

Lush Customer Care

about 1 month ago

Staff

Hi there,

Our Toothy Tab bottles are included, however, our Body Spray Bottles are not included in the scheme at this time. We are more than happy to chat about this further! Please reach out to us at [email protected]

X LUSH

about 2 months ago

Please lush we definitely need a post return of used pots I have suggested this before really hope you consider using the post to return empties I mean with the closer of most of the lush stores it makes sense to recycle this way

Lush Customer Care

about 2 months ago

Staff

Hi there, thanks so much for this feedback! Posting pots isn't a possibility at the moment, but we'll make sure to record your feedback and pass it along! X LUSH

88Kristy

about 2 months ago

Does this include the glass pots the lip scrubs come in?

Lush Customer Care

about 2 months ago

Staff

Hi there, glass packaging such as lip scrub containers and perfume bottles are not included. X LUSH

about 2 months ago

I agree with Jill, you closed down all the stores near me so I can’t return direct. Please follow other companies footsteps and provide the ability for us to return pots back to you via post.

Lush Customer Care

about 2 months ago

Staff

Hi Katie, thank you so much for your comment! We hear you, and we will make sure to pass this feedback along. X LUSH

jillmcfarlaneart_2027231

about 2 months ago

Hi, as an online customer how can I easily return my black dream cream tubs to you for recycling? I do not have a Lush nearby, thanks, Jill

Lush Customer Care

about 2 months ago

Staff

Hi there, thanks for your comment. At the moment this program is in-store only. We will pass your feedback along. X LUSH